Quality Assurance

Achieving quality and value for all clients exceeding customer needs not customer costs

As a company we aim to:

  • Provide a quality service that meets and exceeds customer expectations.
  • Have an ongoing education and training programme to encourage a satisfied professional and motivated workplace.
  • Improve productivity and cost effectiveness through implementation and certification to Telarc Q-Base code quality management system.
  • Encourage and promote good communications between internal personnel, suppliers, and customers
  • Have a healthy, safe, accident free and productive works environment for all employees.

These goals are monitored by the following objectives:

  • Loss Time Injury (LTI) frequency of less than 1 accident per 35,000 hours worked.
  • Rework, due to substandard work, frequency of less than 1 per 200 jobs completed.

 

Click here to download the full Quality Plan in PDF format